Third Cult offers store credit, exchange or refund on all returns.
You can return or exchange any unworn merchandise within 14 days of the shipping date for refund and 30 days for store credit or exchange. Any product returned outside of the 14-day return policy will not be accepted for refund. Any product returned outside of the 30-day return policy will not be accepted for store credit or exchange.
Sale items are final sale, no returns or exchanges.
Your products must be returned in the original packaging. If your order did not include the proper packaging please email firstname.lastname@example.org. Return shipping costs are the responsibility of the customer.
Any returned products which are damaged, do not include the packaging materials, soiled, or altered may not be accepted and will be returned to you. Credits will not be processed until the items are returned and inspected.
Products that are received damaged or become damaged by a manufacturing fault within six (6) months of purchase are considered faulty. Items that become damaged as a result of normal wear and tear are not considered to be faulty. Third Cult will determine, in its sole judgment and discretion, whether the damage is as a result of normal wear and tear or some other reason. Damaged or faulty products will be replaced or repaired, where possible and subject to availability. Where possible we will offer to repair the faulty item!
We have made every effort possible to ensure the colors are displayed as accurately as possible. Third Cult cannot guarantee your computer’s monitor will accurately display the true color. If you have any questions about the color of an item please contact email@example.com prior to placing your order.
Returns may be sent to the address below:
215 Suydam St.
Brooklyn, NY 11237